Distributor	YERA GLOBAL
Registration No. (SSM)	202603077066 (TR0339407-V)
Owner	Lim Hock San
Business Address	12E, Pusat Teknologi Sunsuria, Jalan Teknologi, Taman Sains Selangor, Kota Damansara PJU 5, 47810 Petaling Jaya, Selangor
Phone Number	+6017-939 0047
Email Address	info@yera.co

 

Product Sales Details

 

Selling Price

Displayed on each respective product page.

 

Necessary Charges Other Than Product Price

• Shipping Fees: Displayed in the cart at the time of checkout.
• Bank Transfer Fees: To be borne by the customer (if applicable).
• Cash on Delivery (COD) Fees: Applicable only when selecting COD payment.

 

Payment Methods and Timing

• Credit Cards (VISA / Master / AMEX / JCB, etc.)
• Apple Pay / Google Pay
• Other payment methods available on this site.
※ Payment is processed at the time of order confirmation.

 

Delivery Time

Orders are generally shipped within 2 to 5 business days after the order is confirmed.

※ For pre-order or made-to-order items, please refer to the estimated shipping date listed on the specific product page.

 

Delivery Method

Delivered via our designated carriers (DHL, J&T Express, NinjaVan, etc.).

 

Returns, Exchanges, and Cancellations

• Defective Items: We accept returns or exchanges only in the case of initial product defects.
• Customer Convenience: We do not accept returns or exchanges due to customer preferences (e.g., wrong size, different from imagination).
• Non-Returnable Items: We cannot accept returns for items that have been used, items with tags removed or items where 7 days or more have passed since receipt.
• Color Disclaimer: Please note that product colors may appear slightly different depending on your monitor or screen settings.

 

Return Deadline

Please contact us within 7 days of receiving your product.

 

Refund Policy

If an initial defect is confirmed, we will process your refund within 7 to 10 business days after receiving the returned item. Refunds will be issued via the original payment method used at the time of purchase.