Legal notice
| Distributor | YERA CO LTD |
| Representative Director | Yvonne Lim |
| Business Address |
〒530-0012 |
| Phone Number | +81-90-1159-0047 |
| Email Address | info@yera.co |
Product Sales Details
Selling Price
Displayed on each respective product page.
Necessary Charges Other Than Product Price
• Shipping Fees: Displayed in the cart at the time of checkout.
• Bank Transfer Fees: To be borne by the customer (if applicable).
• Cash on Delivery (COD) Fees: Applicable only when selecting COD payment.
Payment Methods and Timing
• Credit Cards (VISA / Master / AMEX / JCB, etc.)
• Apple Pay / Google Pay
• Other payment methods available on this site.
※ Payment is processed at the time of order confirmation.
Delivery Time
Orders are generally shipped within 2 to 5 business days after the order is confirmed.
※ For pre-order or made-to-order items, please refer to the estimated shipping date listed on the specific product page.
Delivery Method
Delivered via our designated carriers (Yamato Transport, Japan Post, etc.).
Returns, Exchanges, and Cancellations
• Defective Items: We accept returns or exchanges only in the case of initial product defects.
• Customer Convenience: We do not accept returns or exchanges due to customer preferences (e.g., wrong size, different from imagination).
• Non-Returnable Items: We cannot accept returns for items that have been used, items with tags removed or items where 7 days or more have passed since receipt.
• Color Disclaimer: Please note that product colors may appear slightly different depending on your monitor or screen settings.
Return Deadline
Please contact us within 7 days of receiving your product.
Refund Policy
If an initial defect is confirmed, we will process your refund within 7 to 10 business days after receiving the returned item. Refunds will be issued via the original payment method used at the time of purchase.